Arcadia sits at the base of the San Gabriel Mountains, and that single fact explains many of the water problems we hear about. Water moves downhill, collects at garage doors and patios, and finds the lowest threshold in the house. If your floors are wet right now, call (626) 879-0276 and our 24/7 line will walk you through the first steps.
We work out of Temple City, about 2 miles southwest of Arcadia. This page covers what to do first, which service fits which kind of water, and how our coverage lines up with both Arcadia ZIP codes.
Arcadia at a glance
Where we start from
Arcadia is about 2 miles northeast of our Temple City base on Las Tunas Drive (approximate distance).
ZIP codes served
We take calls for 91007 and 91006, the two Arcadia ZIPs this page covers.
Who supplies your water
Most Arcadia addresses are on the City of Arcadia's own water and sewer system, so check your bill to confirm.
Night and weekend calls
Emergency dispatch available around the clock, including holidays and storm nights.
Why a mountain-base city sees more than burst pipes
Arcadia's elevation is 482 feet, and the city runs along the foot of the San Gabriel Mountains. Sloped ground pushes surface water toward foundations, garages and lower rooms. That means a heavy storm can bring water in from outside in the same season a supply line fails inside, and those are two different problems.
Before you assume anything about outside water, look up your address on the FEMA Flood Map Service Center at msc.fema.gov. Then ask LA County Public Works or the city about drainage near your street. We don't guess at flood exposure from a street name, and what the map says decides whether flood insurance belongs in your conversation at all.
The California Department of Insurance notes that standard homeowners policies typically exclude flood, mudslide and debris flow. Flood coverage comes through the National Flood Insurance Program and generally takes effect 30 days after purchase, so buying it after the water arrives is too late for that event. Read your own policy and ask your insurer before repairs begin.
When water is spreading in Arcadia
Start with the source. Close the shutoff at the fixture, or the main valve if the source is unclear. If it's runoff coming in from outside, no valve will stop it, so move belongings to higher ground and keep everyone out of the wet rooms.
Switch off power to wet areas only if the panel is dry and easy to reach. If water has touched outlets, the panel or appliances, stay out. Phone the utility or 911 about any electrical or gas concern before you call us. Storm runoff and sewage count as Category 3 under ANSI/IICRC S500, meaning grossly contaminated, so nobody should wade through it.
Dispatch runs 24/7, and the first call is mostly questions about where the water entered, how many rooms are wet and what the floors are made of. Crews then bring truck-mounted or portable extraction units, air movers and LGR dehumidifiers as the job needs. EPA guidance says drying wet materials within 24 to 48 hours usually prevents mold, which is why a night call is worth making.
Water in the house right now? Our dispatch line is open 24/7.
☎ Call (626) 879-0276Flood work first, then mitigation, then rebuild
For Arcadia, the question we hear most is how to handle water that came in from outside. Flood damage restoration covers extraction of standing water, removal of wet materials that can't be saved, and structural drying, using moisture meters and thermal imaging cameras to find what's still wet behind the paint.
If the cause was inside, a pipe or an appliance supply line, the job leans on water mitigation, the early stage of stopping the damage from growing. Mitigation removes water and sets drying equipment. It doesn't fix the pipe, and it doesn't replace drywall.
Once the structure reads dry, water damage repair covers the rebuild, from drywall and baseboards to flooring. Scope and price are explained before any work starts, and we don't state numbers on a web page because every house is different.
ZIP codes 91007 and 91006 in Arcadia
Arcadia has two ZIP codes in our coverage, 91007 and 91006, and we dispatch to both. The city stretches from Foothill Boulevard in the north to Huntington Drive and the I-210 corridor through its middle, so the street address matters more than the ZIP when you call.
ZIP 91007 is the larger of the two by population, at 33,804 residents compared with 31,949 in 91006. If you're not sure which one your block uses, check a piece of mail. Either way, give the dispatcher your cross streets and we'll sort out the rest.
Santa Anita Park, the Arboretum and the roads in between
Santa Anita Park opened in December 1934, and The Shops at Santa Anita sit at Baldwin Avenue and Huntington Drive. On busy days that corner slows traffic, so tell dispatch your cross streets and the direction you're coming from. A clear address cuts confusion on the phone.
The Los Angeles County Arboretum and Botanic Garden was formed in 1947 from the Baldwin Ranch, and the area around it has many landscaped properties. Landscaped lots often have gates, long driveways or side yards, so mention access details when you call. It saves a second phone call at the curb.
Arcadia's city water system and your bill
The City of Arcadia says it is the sole provider of water and sewer services to more than 50,000 residents, run through Public Works Services at 240 West Huntington Drive. Their service request line is (626) 254-2720. Golden State Water also lists portions of Arcadia, so check your bill to see who actually supplies your address.
That matters in an emergency. A break in the supply line on the street side of your meter is a utility call, while a leak after the meter is yours to stop and ours to dry. Knowing your supplier saves minutes when you're deciding who to phone first.
Before we arrive: what to do while water is still spreading
Cut off what is feeding the water
Turn off the fixture valve or the main shutoff. Runoff from outside can't be valved off, so focus on keeping it out of more rooms.
Power down wet zones only if the panel is dry
If you can reach the panel without stepping in water, switch off the wet circuits. If not, leave it and call the utility.
Raise what you can carry
Get electronics, papers, rugs and small furniture onto beds, counters or shelves above the waterline.
Keep people and pets clear
Storm runoff and drain backups carry contamination, so nobody should wade through standing water.
Call the 24/7 line
Describe where the water came in and how many rooms are wet, then follow the dispatcher's next steps.
Local details that shape an Arcadia call
Arcadia was incorporated on August 5, 1903, with Lucky Baldwin as its first mayor. Baldwin's name still runs through the area, from Baldwin Avenue to the old ranch land. When you give directions to a crew, a street name like Baldwin Avenue is a cleaner reference point than a business name.
The city covers 11.14 square miles and 56,681 people lived there in 2020. That's large enough that two addresses a few minutes apart can have different drainage and different water lines, so we ask for specifics instead of assuming. Sierra Madre is the adjacent foothill city, and if you're near that border, say so. Our neighbors in San Marino and San Gabriel are covered on their own pages.
Arcadia service area map
Frequently asked questions
Yes. We cover both Arcadia ZIP codes, 91007 and 91006, from the foothill streets near Foothill Boulevard down through the Huntington Drive and I-210 corridor. If your mail shows a different ZIP, give us the street address and cross streets and we'll confirm.
Yes. Our dispatch line runs 24/7, so a pipe break at 2 AM or runoff coming in on a weekend gets the same attention as a weekday call. We never promise an arrival time on the phone, but we'll tell you what to do while you wait. For the service itself, see our emergency water removal page.
Often not. Standard homeowners policies typically exclude flood, mudslide and debris flow, and flood coverage comes from the National Flood Insurance Program or a separate flood policy. Sudden and accidental plumbing failures are treated differently, so read your policy and ask your insurer.
Call the City of Arcadia Public Works Services line at (626) 254-2720 for supply or sewer problems on the city side. Check your bill first, since some addresses are served by Golden State Water instead. Once the source is stopped, call us to remove the water and dry the structure.
No. Water damage restoration removes water and dries and repairs what got wet. It isn't waterproofing or grading work. We'll tell you where water entered and what a drainage or waterproofing contractor should look at.
EPA guidance says drying wet materials within 24 to 48 hours usually prevents mold. Drywall, carpet pad and cabinets near the floor are the first to need attention. If mold has already appeared, we'll explain how mold remediation works under the ANSI/IICRC S520 standard.
Questions about your home? Talk to the 24/7 dispatch line.
☎ Call (626) 879-0276